Privacy Policy
Last Updated: March 8, 2026
Welcome to FixResume24 ("we", "our", or "the Service"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website and services.
1. Information We Collect
When you use our platform, we may collect the following information:
Account Information
- Name
- Email address
- Login provider (Google authentication)
Uploaded Resume Files
When you upload a resume to use our formatting or template services, the file is temporarily processed by our system to generate the formatted resume. Resume data is stored in session only and is never permanently saved to our database.
Usage Information
We may collect limited usage data such as:
- Browser type
- Device information
- Pages visited
- Feature usage
This helps us improve the service.
2. How We Use Your Information
We use collected information for the following purposes:
- To process and format resumes using our templates
- To provide resume improvement features
- To allow users to download formatted resumes
- To manage user accounts
- To process premium feature payments
- To improve application performance and user experience
3. Resume File Processing
Your Privacy is Protected
- Uploaded resumes are processed automatically by our system
- We do not manually review or share resume content with third parties
- Resume data is stored in session only (2 hours) and automatically deleted
- Resume content is never permanently stored in our database
4. Payment Information
If you purchase premium features, payments are processed through a third-party payment gateway (Razorpay).
We do NOT store:
- Credit card numbers
- Debit card numbers
- UPI credentials
- Banking details
Payment processing is handled entirely by Razorpay's secure payment infrastructure.
5. Data Security
We implement reasonable security measures to protect user information, including:
- HTTPS encryption for all data transmission
- Secure session-based storage of uploaded files
- Restricted system access
- Protection of API keys and credentials
However, no system can guarantee absolute security.
6. Data Sharing
We do not sell, trade, or rent user personal information.
We may share limited data only with essential service providers such as:
- Payment processors (Razorpay)
- Cloud hosting services
- Analytics tools
These providers only access the information required to perform their services.
7. Data Retention
- Uploaded resumes are stored in session only (maximum 2 hours) and automatically deleted
- User account information is retained while your account is active
- Users may request deletion of their data by contacting us
8. Third-Party Services
Our platform may use third-party services such as payment processors or analytics providers. These services have their own privacy policies and we encourage you to review them.
9. Your Rights
You may:
- Request deletion of your data
- Request access to stored data
- Stop using the service at any time
For such requests, please contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Updated versions will be posted on this page with the revised date. We encourage you to review this page periodically for any changes.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
FixResume24 Support
Email: support@fixresume24.com